Suggestions & Complaints
Page last reviewed: 01 October 2020
Page created: 01 October 2020
Page created: 01 October 2020
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Your comments and suggestions are important to us, please click on the link and complete the form to send them to us. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.
Please be aware management will read all suggestions but will not respond directly.
Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to discuss your treatment and care.
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible. You can complain on line or in writing.
Our complaints manager will deal with your concerns appropriately.
Our online Complaints Form is available for our patients use.
Please ensure that you have read the complaints process before completing the Online Complaints Form.