Practice Charter
Abington Medical Centre is a long established GP surgery that aspires to be professional, friendly and dedicated in providing high quality personalised medical care to all members of the practice community.
We undertake to:
- Treat patients fairly and equally, with respect and dignity at all times
- Provide you with advice and treatment in a timely manner
- Listen, communicate and collaborate effectively
- Discuss available treatments and refer you on to other experts where necessary
- Maintain confidentiality in what we discuss and the records we keep on your behalf
- Keep up to date with developments in health care by continuing to learn
- Provide an environment which is clean, safe, and conducive to high quality patient care
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In return we ask patients to:
- Keep your appointment and/or let us know as soon as possible if you can't attend
- Only use urgent out-of-hours services for urgent conditions which can't wait until the next day or over the weekend
- Be polite and courteous to our staff
- Let us know if you have any suggestions or cause for complaint as soon as possible
- Let us know when we have done well
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