Coronavirus Info

PLEASE BE ASSURED THAT THE PRACTICE REMAINS OPEN AND THOUGH WE MAY HAVE TO WORK DIFFERENTLY YOU WILL BE OFFERED APPROPRIATE TREATMENT AND CARE.  ALL REQUESTS ARE TRIAGED BY A DOCTOR. WE ARE OFFERING FACE TO FACE APPOINTMENTS ALONG WITH TELEPHONE CONSULATIONS AND OTHER METHODS OF CARE. 

Vaccinations  We are offering Covid booster vaccinations to those eligible.  Please be aware we have to follow NHS England's guidance and you cannot have your booster vaccination unless you have had a 6 month gap (26 weeks) from the date of your 2nd vaccination.  Please do not contact the practice until you are due for a booster. We have limited capacity but will send invites out as and when we offer our covid clinics, appointments will be booked on a first served basis. If you are booked in to a covid clinic, you will also be able to have your flu vaccine at the same time if you are eligible.

All access to treatment and care will need to be requested over the telephone or if you have signed up to online services, please use the questionaire form. We will not be offering appointments via reception or walk-ins, this is to protect you, our staff and others from exposure to the virus. If attending for an appointment you will be asked to wear a mask or face covering.

Phone Lines - We are aware our phone lines are extremely busy with patients having to hold for lengthy periods of time. We have increased the amount of lines to prevent patients being cut off.  The NHS is under extreme pressure at this difficult time with limited staff and resources and we ask for your patience and understanding. Please be kind to our staff who are doing all they can to help you. Please be aware you can also request same day treatment and care if you are registered for online sevices. Ask our receptionist who will be happy to set this up for you or visit our website for more information.

For information about COVID-19 Such as symptoms, self help and other advice please go to the following link http://www.111.nhs.uk/covid-19 this will help save valuable staff time and free up our phones. If you do not have access to online services then you can also call 111 for advice.

Prescription Requests - We do not take prescription requests over the telephone.  You can order online if you are registered, or via our website.  Once you have ordered your request we will need 3 working days to process your request and this will be sent to your nominated pharmacy.

All prescriptions will then be sent to your nominated pharmacy to be collected. If you do not have a nominated pharmacy we will send them next door to Abington Pharmacy. If you would like to change your nominated pharmacy please contact the practice and we can do this for you.  You will not be able to collect yur prescription from the practice.

For Self Certificates https://public-online.hmrc.gov.uk/lc/content/xfaforms/profiles/forms.html?contentRoot=repository:///Applications/PersonalTax_iForms/1.0/SC2&template=SC2.xdp

 

Wearing a mask - Please be aware when attending for an appointment at the practice, you must wear a face covering/mask.  

Blood Taking Unit Changes AT NGH  - You must book an appointment prior to attending - 01604 523303 or 01604 544190 between 9.00am - 3.30pm. You can also book online Swiftqueue

Eye Casualty - The service will no longer operate as a walk-in service. Instead patients will need to contact by phone before coming to the hospital. This means the medical team can provide support and medical advice over the phone without patients needing to come to hospital. If you do need to come to the hospital for medical help the team will arrange this with you.Please contact the service on 01604 545085 or 01604 634700 ext 801              

Northampton Support Line for Vulnerable People - This service is for people who have nobody to help them access prescriptions, food and other vital services. It is available to those that are isolating, elderly, pregnant and people with exisiting health conditions. Call 0300 1261 000 (Option 3) or email nccg.communityresilience.covid19@nhs.net

Support and Help - For Vulnerable people https://www.gov.uk/coronavirus-extremely-vulnerable

Coronavirus Information WhatsApp -To use the free GOV.UK WhatsApp service simply add 07860064422 in your phone contacts and then message the word "hi" in a WhatsApp message to get started.

Feeling Good/Positive Mindset App -  If you are over 18 and feeling worried or stressed and want to improve your mental health, download the free app  https://www.nhs.uk/apps-library/feeling-good-positive-mindset/

GP Video Consultations from your home - Download the free LIVI app. Click here  https://bit.ly/2ZGrkqy You can stay at home and receive free treatment and care from a GP. With your permission they can access your medical record and offer treatment and care.