You must be registered with a Username & Password to enable you to order your Prescriptions online.
All you need to do, is bring in a form of photo ID e.g. Passport or Drivers Licence & speak to the Reception staff to get your user name and password. Then you can start using the SystmOnline service!
If you have registered with SystmOnline then please
click here to order your prescription.
IMPORTANT WHEN REQUESTING PRESCRIPTIONS
When ordering please state the brand name of any medication you regularly take if you are always given the same one by the pharmacy. For example if you take HRT or use the oral contaceptiove pill or use Insulin or take blood pressure medication please give the name of the brand rather than the drug name if you are unsure please list both names.
You can order by email from this site, post, via your local pharmacy or at reception.
If you have previously been given a prescription for a straightforward condition, such as hayfever, we may be able to issue a repeat prescription . Please ask the receptionist.
Your local pharmacist should be able to give you advice for non-prescription medication.
For patients requiring repeat prescriptions you can register for the Repeat Dispensing Scheme through your local pharmacy if you meet their criteria . This service allows you to reorder directly through the pharmacy without having to contact or visit the surgery if you would like your prescription collected or posted to a pharmacy you will need to speak to the pharmacy direct the surgery can not do this for you. Any prescriptions that you request to be posted must be made with a stamped addressed envelope.
Some pharmacies may no longer allow patients to order via them and will request that patients make arrangements to order directly with the surgery this is because of a county wide initiative by Nene Clinical Commissioning and the Prescribing and Medicines Management Team to try and reduce medication wastage because of the way medication is requested. We do not expect to make any changes to the way that patients can request prescriptions until the early part of 2019. However some pharmacies may already be implementing changes as other local surgeries have already begun making changes. Once we begin the process of patient led repeat prescription ordering changes patients with repeat medications will be written to informing them of what will happen and how they may be affected.
Prescription requests can be made a week before your medication is due to run out. Some prescriptions may be post dated.
If you need to order your medication early for any reason, you will need to let us know why otherwise the request may not be processed. For example if you are going on holiday and will be away when you are due to renew your medication please let us know. We monitor all early requests to try to prevent wastage and over ordering of medication. Patients who repeatedly order early may be contacted by the surgery to find out why this is happening.
Alternatively you may order your repeat prescription in writing or by following the link to the online form above. Requesting your prescription in this way is quick, convenient and secure.
Please allow 2 working hours for any orders, as your GP will need to check your medical records before reissuing your prescription. Prescriptions are always ready AFTER 3.00pm
- Request: Monday collect Wednesday after 3.00pm
- Request: Tuesday collect Thursday after 3.00pm
- Request:Wednesday collect Friday after 3.00pm
- Request: Thursday collect Monday after 3.00pm
- Request: Friday collect Tuesday after 3.00pm
When the surgery is closed for staff training please allow an extra day to process requests See the dates we are closed for training on the home page of this website.