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Noticeboard

Flu Vaccinations..... We are now taking bookings for our adult clinic on Saturday 7th October please call 075 191  905 08 between 9.30am and 2pm or 01604 723420 during normal surgery opening hours (subject to eligibility)


OPENING HOURS 


8.00am - 6.30pm Monday - Friday.


The practice is open for pre booked extended hour appointments from 6.30 - 7.00pm


This excludes Bank Holidays and Training Days


The Practice will be Closed on the following afternoons for training from 12.30pm  


Dates 2017



Wed 13th September


Wed 11th October


Wed 8th November


Wed 6th December


 


 


 

Latest News

Flu Vaccinations

We are now taking bookings for eligible patients for our adult clinic on Saturday 7th October 2017. Please telephone 075 191 905 08 between 9.30am and 2pm or 01604 723420 during normal surgery opening times to make an appointment

FROM 1ST JANUARY CUT OFF TIME FOR SAME DAY ACCESS WILL BE 1.00PM

APPOINTMENT SYSTEM

All patients wanting to be seen on the day will be dealt with by a dedicated member of the Emergency Care Team, calls will be taken between 8.00am and 1.00pm for same day care. You will be called back the same day as long as you call before 1.00pm and  be offered appropriate treatment and care, which may be a face to face appointment, a prescription, telephone advice or a referral. Patients will be asked to give a brief description of the problem to the receptionist and what outcome you are hoping to see, some patients may want a prescription, referral, blood test or sick note etc. The more information we have, the quicker and easier it will be to process your request and prioritise your call.

CQC Inspection - Good Rating

We are delighted to say we received a rating of GOOD in all areas from our CQC inspection in May 2016.   Please click on the link below for the full report.

 http://www.cqc.org.uk/sites/default/files/new_reports/AAAF3797.pdfe

 

 

WE HAVE A BP MACHINE FOR PATIENT USE IN OUR WAITING AREA

Patients are welcome to use the machine at any time convenient. A ticket is printed with the BP reading and we ask that our patients either take the ticket into the GP/Nurse they are seeing or place in the box provided in the waiting area to enable us to update our patient  records.

SUGGESTION BOX

If you have any suggestions please complete the form provided and place in the box. These suggestions will be discussed with staff and our Patient Participation members to see if we can impliment any suggestions and ideas.

This is not to be used for complaints. The practice has a complaints procedure in place and forms are available in the waiting room near the book shelf for patients to take.

 

 Latest Central Locality News

Our Central Locality Group consists of nine GP Practices. The Locality Engagement Group (LEG) consists of Patients from all locality patient participation groups , if you would like to be part of this group and have a voice please contact.

Pat Haslam

Locality Team Administrator - Northampton Central, Northampton East & South and Northampton West

 

T: 01604 651136

E: pat.haslam@neneccg.nhs.uk

NHS 111 Service

The 111 telephone number has been introduced to make it easier to access local health services. You can call this number when you need medical help fast but it's not a 999 life threatening emergency.

This number is accessible 24hrs a day, 7 days a week, 365 days a year and is free to call.

To access via a textphone call 18001 111 or if you need an interpreter simply say which language you wish to use when they answer the call.

When you call this number you will be assessed by a highly trained adviser, given advice and directed to the local service that can help you best. This could be A&E, an Urgent Care Centre, Minor Injury Unit, out of hours doctor, nurse or dentist or a late opening pharmacy.

If your need is not urgent and can wait, please call the surgery between our opening hours.

For life threatening emergencies still call 999

For more information go to www.nhs.uk/111

 

Guides to help stay healthy for our patients focusing on the following groups: 

 

·         Common Childhood Illnesses

·         A Young Persons Guide to Health and Happiness

·         A Guide to Keeping Healthy and Happy in Later Life 

 

 

Click on the following link to access the guides http://www.neneccg.nhs.uk/health-guides/

All of the guides have sound so that patients can listen to the information if they cannot / do not read it. The Childhood Illnesses can also be viewed in Russian, Polish, Portuguese and Lithuanian.  All of the guides can be viewed as a PDF document so they are easy to print.

Closing Times

To check the afternoons we are closed for training, please look at our opening hours on this website.  Dates are also published at the front entrance to the building.

Our doors are open from 8.00am - 6.30pm (Mon- Fri)

 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website